Service Agreement

The OnlineOtoCekici Service Agreement sets out the general terms of the tow-truck and roadside assistance services offered through the platform. Scope of service: Provision of the requested tow-truck or roadside assistance service within the approved price and terms. Service provider: Independent tow-truck companies registered on the platform that have passed document and insurance checks. Pricing: The price displayed at the time of request and approved by the customer is final; it does not change unless an additional service is requested. Insurance: All transport operations are covered by the company's insurance. Liability: As an intermediary platform, OnlineOtoCekici oversees the service quality of the companies but does not bear direct liability. Disputes are resolved before the Istanbul Courts and Enforcement Offices.

This page is for informational purposes only. The content will be updated following CMS integration.